What families should know about Vero.

Vero is a staff-facing school tool. A teacher or another authorised staff member creates a record when a student leaves class; students do not have Vero accounts.

A teacher-initiated school record

Your school decides when and how Vero is used, which modules are enabled and which authorised staff roles can see the information.

What may be recorded

Depending on the school’s setup, Vero may hold a student’s name, school, year, class or timetable, profile photo, and school activity records such as a movement pass, destination, start time and return time. It may also record configured school workflows such as lateness, uniform checks or positive values.

  • A staff member creates or manages the record
  • The school chooses the enabled workflows
  • Authorised staff can review relevant history

What Vero does not do

Vero records school activity entered or managed by authorised staff. It is not a student tracking device, social network or advertising service.

No student account

Students do not receive a Vero login, account or password.

No GPS tracking

Vero does not track a student’s phone, device or physical location with GPS.

No facial recognition

Vero does not use student profile photos for facial recognition.

No advertising

Vero does not show advertising to students, families or school staff.

No sale of information

Vero does not sell student or school information.

No AI training on school information

Vero does not use school information to train or operate AI.

The school remains responsible for the context

A digital record can show what was entered and when. Teachers, students and families provide the circumstances around it.

1

The school configures Vero

Your school decides which workflows are used, its rules and the staff roles that need access.

2

Authorised staff manage records

Teachers and other authorised school staff create, view and follow up records as part of their work.

3

Families ask the school first

If information looks wrong or raises a concern, contact a trusted teacher or the school office for review.

Read the detail

These pages explain the student experience, information handling and technical safeguards in plain language.

Student Safe-Use Guide

A short guide to what Vero records, what it does not do and how a student can ask for help.

Read the student guide →

Privacy and service providers

Read the full privacy notice, data categories, provider disclosures and contact process.

Read the privacy notice →

Security approach

See Vero’s implemented controls, current posture and clearly stated boundaries.

Read about security →

Questions from families

Direct answers about student access, tracking and school records.

Does my child have a Vero account?
No. Students do not receive Vero accounts or passwords. A teacher or another authorised school staff member creates and manages the record.
Does Vero track my child with GPS?
No. Vero does not use GPS to track a student’s phone or device. It records the destination selected by an authorised staff member and the times associated with the school record.
Does Vero use facial recognition?
No. A school may provide a profile photo as part of its student data, but Vero does not use that photo for facial recognition.
Does Vero show advertising, sell data or use school information to train AI?
No. Vero does not show advertising, sell student information or use school information to train or operate AI.
Who can see my child’s information?
Authorised teachers and school staff can see information they need for their work, according to the school’s access settings and staff roles. Vero support verifies authority before providing access to a school record.
What if a record is wrong?
Contact a trusted teacher or the school office and ask for the information to be reviewed or corrected. The school can respond directly or contact Vero through an authorised staff member.
The short version

A school record, not a tracking profile.

Vero helps authorised school staff record selected school activity. It does not give students accounts, track devices or use school information for advertising, data sales or AI training.

  • Teacher or authorised-staff initiated
  • No student account, app or password
  • No GPS or facial recognition
  • No advertising or sale of information
  • Questions and corrections start with the school