Give wellbeing teams clearer pass context

Review teacher-created passes to counsellor, sick bay and wellbeing destinations as prompts to check context — not diagnoses, risk scores or automatic decisions.

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Patterns that invite a closer look

These illustrative examples show how aggregated pass records can prompt a contextual review without assigning a cause or labelling a student.

Repeated sick bay destinations

A sample pass record shows sick bay selected every Monday and Wednesday. The pattern is an invitation to check context and listen to the student, not evidence of anxiety, bullying or illness.

A recurring timetable pattern

A sample record shows counsellor passes during the same Maths period. Staff can check the learning and wellbeing context without assuming avoidance, anxiety or a learning difficulty.

The rising trend

Sample sick bay pass volume rises across Year 8 over three weeks. Authorised staff can validate the data and decide whether a broader operational or wellbeing review is appropriate.

Record passes to configured wellbeing destinations

Vero records passes to destinations your school defines — counsellor, sick bay, wellbeing office, psychologist or year-level coordinator — with the student, approving teacher and associated times.

  • Custom destinations: counsellor, sick bay, wellbeing hub, psych
  • Visit frequency per student per destination
  • Duration tracking — know how long each visit took

Add pass context to a wider support process

When a student is referred to the wellbeing team, authorised staff can review pass frequency, duration, selected destinations and timetable patterns alongside approved case-management information.

  • Trend data showing visit frequency over time
  • Correlate visits with specific subjects or times of day
  • Exportable reports for student support plans

School activity records, not a wellbeing score

Vero records teacher-created passes. It does not diagnose, rank risk, contact students or replace the school's approved support processes.

Avoid

Reading a pattern as a conclusion

  • Limit how often students can visit the counsellor
  • Flag "frequent visitors" as a behaviour problem
  • Use data to justify reducing access to wellbeing services
Vero approach

Track to support

  • Use a pattern as a prompt to check context
  • Give wellbeing teams context for informed conversations
  • Keep support decisions with authorised professionals

Common questions

How does Vero track counsellor and sick bay visits?
When a teacher creates a pass to a counsellor, sick bay or wellbeing destination, Vero records the student, approving teacher, selected destination and associated times. It is a pass record, not confirmation of what happened during the visit.
Can I see how often a specific student visits the counsellor?
Yes. Vero's reporting shows visit frequency per student per destination. You can see how many times a student has visited the counsellor, sick bay, or any other destination over a week, term, or year — and whether that frequency is increasing.
Does this replace the counsellor's own records?
No. Vero records teacher-created passes and associated times. Professional notes, case management, treatment information and safeguarding records stay in the systems and processes the school has approved for them.
How does this help with early intervention?
A change in pass frequency or selected destinations can prompt authorised staff to check context. It does not diagnose anxiety, bullying, a medical issue or any other wellbeing concern, and it does not replace listening to the student or professional judgement.
Can Vero track visits to external providers?
Vero records teacher-created passes from a classroom to a selected destination. For an external provider, the pass can record departure from class and the approved destination; the school’s existing off-campus, consent and provider processes handle the rest.

Related solutions

Students in a school bathroom out of sight of staff
Solution

Behaviour Management

Review pass patterns as context for professional judgement and parent conversations.

Phone showing students arranging to meet during class time
Solution

Smart Separation

Warn teachers about active-pass conflicts in staff-defined named groups.

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Review the wellbeing-team workflow

Book a 20-minute walkthrough to review pass records, selected destinations, access controls and the one-term pilot option.

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